Careers with SCDDB

Full-time employees can access:
Health Insurance, Dental Insurance, Vision Insurance
Simple IRA with 3% matching
Paid time off
Paid holidays
Tuition reimbursement
Professional development assistance

All employees receive:
Cell phone stipend
Car Insurance stipend
Mileage Reimbursement at 58.5 cents per mile

The Administrative Assistant / Office Manager ensures smooth day-to-day operations of the organization’s administrative office and facilities. This role combines front-desk reception, administrative support, facilities management, IT coordination, and basic financial and logistical tasks. The position is a central hub of communication and organization, supporting the Executive Director, program directors, and all staff.

Key Responsibilities

Office Management & Facilities

· Oversee the maintenance and functionality of the administrative office and additional sites.

· Serve as the main point of contact for building management, maintenance vendors, and repair contractors.

· Coordinate janitorial, security, and building access services.

· Ensure all office spaces, meeting rooms, and common areas are organized, safe, and well-stocked.

· Track office and building-related budgets, expenses, and vendor invoices.

Reception & Front Desk

· Serve as the first point of contact for visitors and callers.

· Greet and log in guests, notify staff of arrivals, and maintain visitor records.

· Handle incoming and outgoing mail, deliveries, and courier services.

· Maintain professional and welcoming front desk appearance.

Administrative Support

· Provide administrative assistance to the Executive Director and program directors, including scheduling, document preparation, travel arrangements, and communications.

· Take minutes for Board and committee meetings; prepare and distribute meeting materials and summaries.

· Assist in preparing reports, correspondence, and presentations.

· Support organization-wide events, trainings, and meetings.

Supplies & Purchasing

· Manage inventory and purchase supplies for the administrative office and other program sites.

· Track orders, deliveries, and vendor performance.

· Maintain organized supply storage and distribution systems.

Finance & Recordkeeping Support

· Support accounts receivable by logging and tracking payments and receipts.

· Reconcile and file credit card receipts and expense reports.

· Prepare and make deposits at the bank; assist with petty cash as needed.

· Support annual audit and recordkeeping compliance processes.

IT & Systems Coordination

· Serve as the first point of contact for IT-related issues and troubleshooting.

· Coordinate with IT vendors for network, hardware, and software support.

· Manage Microsoft 365 accounts, email lists, and user access.

· Set up and configure new computers, phones, and printers.

· Maintain asset inventory and technology documentation.

Operations & Logistics

· Run errands and deposits as needed (bank, post office, vendors, etc.).

· Maintain organizational calendars, contact lists, and directories.

· Support risk management and compliance tasks (e.g., insurance renewals, safety drills).

· Assist with onboarding of new employees (desk setup, keys, IT access, orientation materials).

Qualifications

· Minimum 3 years of administrative or office management experience (nonprofit experience preferred).

· Strong organizational skills and attention to detail.

· Excellent communication and interpersonal skills.

· QBO experience preferred.

· Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint).

· Basic IT troubleshooting and comfort learning new systems.

· Ability to manage multiple priorities and maintain professionalism under pressure.

· Valid driver’s license and ability to perform errands as needed.

Work Environment

Most of the work for this position is performed under normal office conditions. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily, as well as possess the skills and meet the demands outlined in this job description.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 36 – 40 per week

Work Location: In person

Job Title: Direct Support Professional (DSP)

Reports To: Program Supervisor/Director

Summary:

Direct Support Professionals (DSPs) summarize, objectively describe and document the events in the course of the day with each person served. DSP’s work with individuals who have developmental disabilities in the day program. DSPs assist person served to become more integrated in their communities by maximizing individual strengths, interests, and abilities. The aim is for the person served to direct their own activities that create a meaningful life including contributing to the community and developing relationships. Support may occur in a variety of settings and may include providing personal care, assistance with daily living activities, job coaching, teaching/developing skills, advocating with person served, assisting in communication and self-expression, and ultimately supporting the person in meeting his or her own goals.

Essential Duties and Responsibilities:

Achieving outcomes that characterize a high quality of life.

• Listen carefully and communicate respectfully and clearly with the persons served that you support.
• Support individual choice, understanding and learning new skills.
• Understand, follow through, and document support plans, goals, activities, progress, etc.
• Support person served with daily living skills and individual support needs.
• Facilitate activities that provide person served with social capital and connections to the community.
• Assist in planning and structuring activities. 

Engage in respectful communication.

• Use person-first or preferred language.
• Maintain confidentiality, privacy, and integrity.
• Talk with person served and include them in all aspects of their lives.

Encourage healthy behaviors (both physical and mental).

• Understand and follow supports for optimal health.
• Administer medications accurately and reliably.
• Ensure that person served are free from abuse, neglect, and exploitation.
• Complete needed reporting and documentation.

Provide safeguards and appropriate leadership skills in challenging situations.

• Use positive behavioral techniques to avoid challenging situations and promote respect and dignity.
• Be a safe and conscientious driver.
• Know the proper techniques and be able to respond to emergencies such as accidents, fires, tornados, or other situations.

Complete documentation accurately and on time.

• Person-centered, accurate, legible, and object
• Specific terminology that excludes technical terms, slang, abbreviations, etc.
• Documentation describes who/what/where/when and how in third person without conclusions or opinions.
• Document to reflect the plans and goals of person served.
• Document with understanding it is subject to review by licensing and funding agencies and could be subpoenaed for legal action.
• Completed within 24 hours of occurrence.

Representing SCDDB in a positive manner

• Uphold agency values.
• Understand and follow agency systems and protocols.
• Follow agency policies and procedures.
• Communicate positively and clearly with your supervisor and coworkers.
• Meet and maintain established timelines and deadlines.
• Maintain satisfactory attendance, staff meetings, and other assigned agency functions.
• Complete needed trainings within established timeline.
• Complete duties assigned by supervisor or designee.

Qualifications:

• High School diploma or GED
• Ability to pass criminal/registry background checks.
• Must be able to obtain and maintain a Class E driver’s License.
• Ability to pass and maintain required trainings such as CPR/First Aid, Medication Administration and Positive Behavioral Support Training
• Excellent verbal and written communication
• Ability to perform each essential duty and responsibility.
• Exceptional teamwork and problem-solving ability.

Working Conditions: DSPs work in a changing environment that adjusts to the needs of the persons served in program services. The environment may be fast paced with interruptions, distractions, and deadlines. DSPs need to be flexible and be able to adjust to changing needs or activities. Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting, or moving items up to 50 lbs., walking or standing for extended periods of time or providing support through CPR/First Aid, behavioral support, and other interventions.  DSPs must be able to adhere to processes and procedures and complete in a timely manner.

Job Title: Residential – Direct Support Professional (DSP)

Reports To: Program Supervisor/Director

Summary:

Direct Support Professionals (DSPs) work with individuals who have developmental disabilities in the residential program. DSPs assist person served to become more integrated in their communities by maximizing individual strengths, interests, and abilities. The aim is for the person served to direct their own activities that create a meaningful life including contributing to the community and developing relationships. DSPs ensure that meaningful and person-centered services are provided to individuals participating in independent living services; DSPs implement the services for each individual per service descriptions, rules, and regulations. DSPs will follow and implement all Individual Service Plans and provide daily documentation on services provided. DSPs will assist individuals as needed with all activities of daily living as outlined in their individual plan as well as grocery shopping, housekeeping, bookkeeping, etc., and provide opportunities for community activities and social interactions that are age-appropriate and of their choosing. DSPs assist in scheduling, transportation, and communications with all ongoing medical appointments as needed as well as assist with medication management as needed.

Essential Duties and Responsibilities:

Achieving outcomes that characterize a high quality of life.

• Listen carefully and communicate respectfully and clearly with the persons served that you support.
• Support individual choice, understanding, and learning new skills.
• Understand, follow-through, and document support plans, goals, activities, progress, etc.
• Support person served with daily living skills and individual support needs.
• Facilitate activities that provide person served with social capital and connections to the community.

Assist in planning and structuring activities. Engage in respectful communication.

• Use person-first or preferred language.
• Maintain confidentiality, privacy, and integrity.
• Talk with person served and include them in all aspects of their lives.

Encourage healthy behaviors (both physical and mental)

• Understand and follow supports for optimal health.
• Administer medications accurately and reliably.
• Ensure that person served is free from abuse, neglect, and exploitation.
• Complete needed reporting and documentation.

Provide safeguards and appropriate leadership skills in challenging situations.

• Use positive behavioral techniques to avoid challenging situations and promote respect and dignity.
• Be a safe and conscientious driver.
• Know the proper techniques and be able to respond to emergencies such as accidents, fires, tornados, or other situations.

Representing SCDDB in a positive manner

• Uphold agency values.
• Understand and follow agency systems and protocols.
• Follow agency policies and procedures.
• Communicate positively and clearly with your supervisor and coworkers.
• Meet and maintain established timelines and deadlines.
• Maintain satisfactory attendance, staff meetings, and other assigned agency functions.
• Complete needed trainings within the established timeline.
• Complete duties assigned by supervisor or designee.

Qualifications:

• High School diploma or GED
• Ability to pass criminal/registry background checks.
• Must be able to obtain and maintain a Class E driver’s License.
• Ability to pass and maintain required trainings such as CPR/First Aid, Medication Administration, and Positive Behavioral Support Training
• Excellent verbal and written communication
• Ability to perform each essential duty and responsibility.
• Exceptional teamwork and problem-solving ability.

Working Conditions:

DSPs work in a changing environment that adjusts to the needs of the persons served in program services. The environment may be fast-paced with interruptions, distractions, and deadlines. DSPs need to be flexible and be able to adjust to changing needs or activities. Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting, or moving items up to 50 lbs., walking or standing for extended periods of time, or providing support through CPR/First Aid, behavioral support, and other interventions.

Required Trainings:

New Employee Orientation, Intro to Developmental Disabilities, CPR/First Aid, Positive Behavior Supports, Medication Administration, Abuse, Neglect & Exploitation, Blood Borne Pathogens, Person-Centered Planning, HIPAA/Privacy & Confidentiality, and any other assigned trainings.